Star Watermark Support for macOS Catalina 10.15

Using Star Watermark on macOS Catalina

Star Watermark for Mac is fully compatible with macOS Catalina 10.15. Due to Catalina’s enhanced security features, you need to grant permissions for the software to access the Documents folder to save watermark templates. This guide explains how to configure these permissions to ensure a seamless experience.

Why Permissions Are Needed

macOS Catalina restricts third-party apps from accessing certain folders, like Documents, to enhance user privacy. Star Watermark requires Documents folder access to store watermark templates securely. This is a standard practice, similar to apps like Google Chrome, and is 100% safe.

Step-by-Step Guide to Configure Permissions

Scenario 1: First-Time Installation

When you first open Star Watermark after installation, macOS Catalina will prompt you to allow access to the Documents folder.

  1. Launch Star Watermark.
  2. When the permission prompt appears, click OK to grant access.
macOS Catalina Documents permission prompt for Star Watermark

Scenario 2: Existing Installation

If you installed Star Watermark before upgrading to Catalina, you may notice missing watermark templates. This happens if the software lacks Documents folder access. Follow these steps to grant permission:

  1. Open System Preferences (from the Apple menu or Dock).
  2. Click Security & Privacy.
  3. Select the Privacy tab.
  4. In the left sidebar, choose Files and Folders.
  5. Ensure Star Watermark is checked under “Documents Folder.” If not, check the box to enable access.
Configuring Documents folder access in macOS Catalina Privacy settings

Verify Template Access

After granting permissions, relaunch Star Watermark. Your watermark templates should now load correctly. If templates are still missing, ensure the Documents folder is accessible and contact support.

Watermark templates missing due to permissions in Star Watermark on macOS Catalina

Tips for Using Star Watermark on Catalina

  • Update to the latest version: Ensure you have the latest Star Watermark release for optimal Catalina compatibility.
  • Check permissions regularly: macOS updates may reset permissions, so verify access if issues arise.
  • Contact support: For persistent issues, reach out to our support team.

Frequently Asked Questions (FAQ)

Is Star Watermark compatible with macOS Catalina?
Yes, the latest version fully supports macOS Catalina 10.15 with proper permissions configured.
Why are my watermark templates missing?
This occurs if Star Watermark lacks Documents folder access. Follow the steps above to grant permission.
Is it safe to grant Documents folder access?
Yes, Star Watermark only uses the Documents folder to store templates, ensuring your data’s security.
Can I use Star Watermark on newer macOS versions?
Yes, Star Watermark supports newer macOS versions. Check our download page for updates.

Get Started Today

Download the latest Star Watermark for Mac to watermark photos and PDFs on macOS Catalina!

Need help? Visit our tutorials or contact support.